Shipping and Delivery Policy – Diagnostic Assessment
GD Goenka Public School, Hapur
At GD Goenka Public School, Hapur, the Diagnostic Assessment platform primarily provides digital educational services. This Shipping and Delivery Policy outlines how access to our services is delivered.
1. Nature of Delivery
All services offered on the Diagnostic Assessment platform are delivered digitally. No physical products are shipped.
2. Access to Services
Once a user successfully registers or completes any required payment, access to quizzes, assessments, and related content is provided instantly or within a few minutes. In some cases, minor delays may occur due to technical issues.
3. Account Credentials
Users receive access through their registered account. It is the user’s responsibility to ensure that correct login details (email and password) are used to access the platform.
4. Certificates Delivery
Certificates, if applicable, are generated digitally upon successful completion of quizzes or assessments. These can be viewed, downloaded, or printed directly from the user dashboard.
5. Delays in Access
While we aim to provide instant access, delays may occur due to: technical issues, server downtime, incorrect user details, or payment verification processes. In such cases, users are advised to contact support.
6. Incorrect Information
We are not responsible for delivery issues caused by incorrect information provided by the user, such as wrong email address or login details.
7. Support
If you experience any issues accessing your purchased services or content, please contact us at da@dagdgoenkahapur.com or +91 78957 54444, and we will assist you promptly.
By using our platform, you agree to this Shipping and Delivery Policy.